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Your best customer service agent, 24/7 on your site
An AI webchat agent that takes reservations, captures group requests and answers every guest question, trained on your menu, brochures and services.
- 24/7 reservations
- Group requests automated
- Live in 1 day
Captured live
Award-winning innovation & trusted by
Sound familiar?
What's really costing you revenue?
Every missed question is a missed reservation. An AI chatbot catches them all.
Lost reservations after closing
Guests look in the evening, on weekends or outside hours, if you don't reply, the place next door does.
Group requests get lost in the inbox
Quotes for 8, 12 or 30 people need speed. One day late = request gone.
Staff drowning in repetitive questions
"Do you have vegan?" "Open until?" "Can I move my table?", 70% is fully automatable.
First impression = slow reply
Guests decide within 5 minutes where to book. Replying at 10am next day is too late.
Proven technology
Awarded innovation grants. Trusted by hospitality pioneers.
HorecaHub has been building AI agents specifically for hospitality for years. Our webchat agent runs live at restaurants, hotels and catering companies across the Netherlands, delivering reservations daily during hours nobody has to pick up the phone.
- Awarded RVO innovation grant
- Live at 50+ hospitality businesses
- Nominated Horecava Innovation Awards
What it does
One AI teammate, everything in place
Reservations, group requests and guest questions, all automated and in your style.
24/7 webchat on your site
Answers questions instantly, day and night. In your tone, style and brand.
Trained on your menu, brochures & services
Allergies, hours, prices, packages, the AI knows everything from your docs.
Captures group requests automatically
Asks for date, headcount, preferences and sends a quote instantly.
GDPR compliant, EU servers
All conversation data stays inside the EU and is not shared with third parties.
Connects to your reservation system
Resengo, Formitable, Zenchef, TheFork, Guestplan, Untill, bookings handled automatically.
Live in 1 day
We train the AI on your venue. You only need to provide your documents.
automate your support
hours saved per month
available for your guests
conversations per month
What our customers say
Remco & Sigrid
Restaurant Abel
"Great system! It takes a lot of work off our sales and reservations department by answering first-line queries and asking questions so that we immediately know what a request is about in the second line and have the information readily available."
