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One AI agent, every location consistent
For chains and franchise groups: one centrally trained AI that keeps your brand voice, knows each venue's menu and policy, and reports per location or in total.
- Multiple locations
- Central reporting
- New venue live in 1 day
Captured live
Award-winning innovation & trusted by
Sound familiar?
Chains lose revenue to inconsistency
Every venue uses its own scripts, email signature and style. To guests it doesn't feel like one brand.
Inconsistent guest experience per venue
Venue A replies within 5 minutes, venue B after 2 days. Guests hold one image of your brand.
Group requests slip between venues
A 40-person request lands at venue 1 but fits venue 3 better. Forwarding wastes time, guest drops out.
No visibility on questions across all venues
Which questions come in most? Which venue has the most no-shows? Today: guessing. With AI: dashboard.
New venues take weeks to onboard
Every opening: rewrite templates, train people, set up tools. With a central AI: copy + delta only.
Proven technology
Awarded innovation grants. Trusted by hospitality pioneers.
HorecaHub builds AI agents that scale with multi-location groups. New venue? The central AI inherits everything your brand already has — policies, tone of voice, integrations — and only applies the local delta.
- Awarded RVO innovation grant
- Live at 50+ hospitality businesses
- Nominated Horecava Innovation Awards
What it does
Centrally built, per-venue tailored
From house style to local menu, the AI knows which venue deserves which answer.
Central control, local autonomy
HQ defines tone of voice, each venue adds its own menu and policies.
Consistent voice across all channels
Webchat, email and phone speak the same, no matter which venue.
Smart group request routing
Requests are automatically routed by date, party size and location to the best-fitting venue.
Reports per venue and in total
See which questions come in where, where conversion is high and where to train more.
New venue live in 1 day
Copy the central AI, add local menu and policy — done. No more weeks of onboarding.
GDPR compliant, EU servers
All conversation data stays in the EU and is not shared with third parties.
More for multi-location groups
automate your support
hours saved per month
available for your guests
conversations per month
What our customers say
Remco & Sigrid
Restaurant Abel
"Great system! It takes a lot of work off our sales and reservations department by answering first-line queries and asking questions so that we immediately know what a request is about in the second line and have the information readily available."
